New York City Adopts Click-to-Cancel Subscription Rule

Short summary

NYC's Department of Consumer and Worker Protection adopted a Click-to-Cancel rule effective October 1, 2026, requiring businesses to make subscription cancellation as easy as enrollment through the same medium. The rule mandates clear pre-consent disclosure of terms, prohibits obstructing cancellation, requires advance notices for renewals and price increases, and allows restitution for charges after a first cancellation attempt. Banks, credit unions, and DFS-regulated entities are exempt, but other covered businesses must audit enrollment and cancellation flows before the deadline.

• •NYC Click-to-Cancel rule takes effect October 1, 2026
• •Cancellation must be as easy as enrollment via the same medium; obstructive practices banned
• •Covered businesses must review subscription flows, disclosures, and renewal notices for compliance

Generated with AI, which can make mistakes.