The original title is: "Your test suite is green. Your users still hit the bug."

Short summary

Scripted test automation only catches failures someone predicted and wrote assertions for, missing the messy real-user behaviors that cause churn and bad reviews. Autonomous, persona-driven testing agents like SUSA explore apps as different user types (impatient, accessibility, adversarial) to surface unscripted failures. Key requirements include solving CAPTCHAs, using residential IPs, and verifying actual outcomes rather than just interactions.

• •Scripted automation misses unscripted real-user failure paths
• •Autonomous persona-driven agents explore apps like messy humans
• •SUSA runs 11 synthetic personas to surface different failure modes

Generated with AI, which can make mistakes.