Dev.to
6/15/2026

We were losing leads every night. Here is what we built to fix it.
Short summary
B2B SaaS teams lose after-hours prospects when their support goes offline. The fix: auto-reply responses pulling from documentation, plus real-time visitor tracking to enable proactive outreach. One founder team reports this combination significantly improved demo conversion by eliminating the invisibility gap in their sales process.
- •After-hours researchers are lost leads for B2B teams without 24/7 support availability
- •Auto-replies pulling from documentation answer FAQs without human intervention
- •Real-time visitor tracking enables proactive targeted outreach when prospects visit high-intent pages
Generated with AI, which can make mistakes.
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