The original headline is: "SAP CFO says AI must move beyond chatbot 'low-hanging fruit' before seeing returns"

Short summary

SAP's CFO argues that AI returns will come from governed systems embedded in specific business processes rather than general-purpose models or chatbot applications. Companies have invested heavily in generative AI but are still searching for evidence of broad productivity gains. The message signals a shift from chatbot 'low-hanging fruit' toward deeper process-integrated AI.

• •SAP CFO says chatbot-level AI applications won't deliver meaningful ROI
• •Real returns require governed AI systems embedded in specific business processes
• •Companies still seeking evidence of broad productivity gains from generative AI investments

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