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7/24/2026
The Case of the Disappearing Free Trial

The Case of the Disappearing Free Trial

Short summary

A detailed debugging story tracing why guest users on a WooCommerce Subscriptions site couldn't see or receive 7-day free trials while logged-in users could. After ruling out caching, product configuration, and multiple plugins, the investigation shifted to runtime inspection via WP-CLI to pinpoint the root cause in application logic.

  • •Guest users couldn't see free trials on a WooCommerce Subscriptions site while logged-in users could
  • •Caching, product config, and multiple plugins were systematically ruled out as causes
  • •Investigation pivoted to runtime inspection via WP-CLI to find the root cause

Generated with AI, which can make mistakes.

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