From machining to machine learning: an unconventional path into software

Short summary

A developer recounts their journey from CNC machining training to software engineering, eventually leading technical decisions at a recruitment tech company in Utrecht. They built an internal AI assistant that classifies support tickets and retrieves context from past cases, cutting non-bug tickets reaching engineering by roughly 70%. They are now starting a postgraduate degree in Applied AI Engineering, framing unconventional backgrounds as an asset rather than a deficit.

• •Career path from CNC machining technician to software developer and tech lead at Robin
• •Built internal AI assistant reducing non-bug support tickets to engineering by ~70%
• •Starting postgraduate degree in Applied AI Engineering later this year

Generated with AI, which can make mistakes.