Back to feed
Dev.to
Dev.to
7/22/2026
I Built a Voice AI Agent for Pre-Visit Insurance Clearance

I Built a Voice AI Agent for Pre-Visit Insurance Clearance

Short summary

A Telnyx code example demonstrating a voice AI agent that handles pre-visit insurance clearance calls by collecting structured intake data, classifying urgency, creating staff-facing tickets, and sending SMS confirmations. The agent is explicitly non-clinical — it collects and routes administrative data only. Includes full setup instructions, Flask webhook code, and integration guidance for EHR and billing systems.

  • •Voice AI agent uses Telnyx Gather Using AI to collect patient intake details as structured fields
  • •Agent classifies urgency, creates tickets, sends SMS confirmations, and alerts billing staff via Slack
  • •Explicitly non-clinical: collects and routes only; staff and payer systems make coverage decisions

Generated with AI, which can make mistakes.

#ai-tools#ai-agents#industry-adoption
Read full article at Dev.to

Is this a good recommendation for you?

Comments

Failed to load comments. Please try again.

Explore more

I Built a Phone Number That Controls Simulated Facility Equipment
Dev.to
The original title is: "Route Phone Calls to an AI Agent With the Telnyx Voice API"
Dev.to
The original title is: "Extract Structured JSON from Messy Text with Telnyx AI Inference"
Dev.to
The original title is "I Built a Web Chatbot with a Telnyx AI Assistant" - that's 10 words. Let me check the rules.
Dev.to